Privacy Policy Of Aparna Hospitals

Aparna Hospitals respects your privacy and is committed to preserving your personal information. This Privacy Statement explains how we collect, use, and safeguard your personal information when you use our website to schedule appointments or access healthcare services.

• Personal Information Collection:

We may collect personal information such as your name, age, gender, contact information, and medical history when you book an appointment or use our healthcare services. We can also collect information about your health insurance coverage, payment information, and any other information you need to provide our services to you.

• Personal Information Use:

We use your personal information to provide you with healthcare services and fulfil our contractual obligations. Your information may also send you appointment reminders, promotional offers, and healthcare-related information. Your personal information is not shared with third-party advertisers.

• Personal Information Share:

We never sell, rent, or share your personal information with third-party marketers. We may share your information with our affiliates, partners, and service providers who provide healthcare services to you. We ensure these organisations are bound by confidentiality agreements and have adequate security measures to protect your personal information.

• Personal Information Security:

We have implemented appropriate physical, electronic, and managerial security measures to protect your personal information from unauthorised access, alteration, or disclosure. We review our security policies and procedures regularly to ensure they are up-to-date and effective.

• Tracking Technologies and Cookies:

Cookies and tracking technologies may be used to improve your user experience and collect information about how you use our website. This information allows us to improve the functionality of our website and better understand your healthcare needs. You can disable cookies in your browser settings, but this may interfere with your use of our website.

• Third-Party Website Links:

Links to third-party websites may appear on our website. We encourage you to read these websites’ privacy policies and terms of service before using them. We are not liable for the content or privacy policies of third-party websites.

• Privacy Policy Modifications

We want to change this Privacy Statement at any time. We will post any changes to this policy on our website and encourage you to read it regularly.

• please get in touch with Us

Please get in touch with us at contact@aparnahospitals.com with any questions or concerns about our Privacy Policy.

• Data Retention and Erasure:

We’ll keep your personal information for as long as it’s required to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data and whether we can achieve those purposes through other means, and the applicable legal requirements when determining the appropriate retention period for personal data.

We may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes in some cases, in which case we may use this information indefinitely without further notice to you.

Your Legal Rights

You have the legal right to:

• Request access to your personal information. (commonly known as a “data subject access request”). This allows you to obtain a copy of our data on file and ensure we are lawfully processing it.
• Request that we correct the personal information on file for you. This allows you to have any incomplete or inaccurate data we have on file about you corrected. However, we need to verify the accuracy of your new information.
• Request that your data be erased. This enables you to request that we delete or remove personal data without a compelling reason for us to continue processing it. You also have the right to request that we delete or remove your data if you have successfully exercised your right to object to processing (see below), if we have unlawfully processed your information, or if we are required to erase your data by local law. Please remember that we may only sometimes be able to comply with your request for erasure due to specific legal reasons, which will be communicated to you at the time of your request, if applicable.
• Object to processing of your data where we are relying on a legitimate interest (or the legitimate interest of a third party), and there is something about your specific situation that makes you want to object to processing on this ground because you believe it infringes on your fundamental rights and freedoms. You also have the right to object if we use your personal information for direct marketing. In some cases, we can demonstrate that we have compelling legitimate grounds to process your data that outweigh your rights and freedoms.
• Request that your data be restricted from being processed. This allows you to request that we suspend the processing of your data in the following circumstances: (a) if you want us to verify the accuracy of the data; (b) if our use of the data is unlawful, but you do not want us to erase it; (c) if you need us to keep the data even if we no longer need it because you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data, but we need to verify.
• Request that your data be transferred to you or a third party. We will provide your data in a structured, commonly used, machine-readable format to you or a third party you have designated. Please remember that this right only applies to automated information you permitted us to use or where we used the information to perform a contract with you.
• You can withdraw your consent anytime if we rely on it to process your data. This, however, will not affect the legality of any processing carried out before your withdrawal of consent. We may not provide certain products or services if you withdraw your consent. If this is the case at the time, we will notify you.

As this Privacy Policy outlines, you’re willing to collect, use, and protect your personal information by using our website to book appointments or access any healthcare services.